Who are Sift Discovery and Vital Enterprises?

Sift is a full-service eDiscovery company run by experienced trial attorneys and paralegals. Our parent company, Vital Enterprises, has in its stable some of the most recognized names in Information Technology and Business Management, with subsidiaries such the VTM Group, Cinder, Allion and many more. Sift leverages this combination of trial expertise and IT excellence to provide a simple, superior eDiscovery experience.

What is ADD (Automated Digital Discovery)?

Ipro’s ADD platform is a streamlined digital discovery tool that seamlessly processes data directly into a state-of-the-art document review platform – ADD gets data into a reviewable format faster than any other discovery platform on the market.

Who is Ipro?

Ipro is a software company and Sift Discovery’s platinum partner in legal technology. Best known among litigators as the creator of Trial Director, Ipro has invested in significant development of its eDiscovery tools to bring you ADD.

Is ADD similar to Relativity? Is it different?

Add is similar to Relativity in that it is a review platform offering analytics features such as, email threading, near duplication detection, clustering and concept searching, just to name a few. ADD delivers a powerful search and review tool in an easy to use interface, compatible with any browser or device.

Is my data secure?

Yes. Sift owns and operates our data center. Your data will never reside on a 3rd party server. Our network, servers and firewall are state of the art. Our team of IT specialists designed and manage our network.

What if some of my data gets deleted?

We hope that doesn’t happen, but just in case you do, we maintain multiple onsite and offsite backups of your data. We conduct a full backup weekly, which is supplemented with daily backups of new data.

Can I review documents on my iPad?

Yes. One of our favorite features of ADD is that it supports HTML5 and is usable on tablet devices.

What is the “In House” pricing model?

Sift’s premier service package is a subscription based in-house eDiscovery suite. We provide a self-managed eDiscovery tool that allows you to control all aspects of the eDiscovery workflow from data ingestion to production – all hosted on our servers, maintained and secured to the highest standards. Read more about our in-house eDiscovery suite here.

Is there a certain volume of data I need to use ADD?

No. There is no limits on the amount of data you can host. We understand that a 1 GB file can contain thousands of documents.

How do I send you documents?

Depending on the size of data, we have a secure FTP with a 100GB capacity, or you can send us a link to download data from your client’s Dropbox or ShareFile account. Our clients can use iPro’s ADD to directly upload data into their review platform. Internet speed impacts the upload time and it may be quicker to ship us physical media. We will work with you to determine the best method to get us data.

How soon after I send you documents will they be uploaded?

In most cases we can turn around data within 24 hours, however, this depends on the size and type of data.

Can I upload to my own case without tech support?

Yes. If your data size is 30 GB or less ADD allows the customer to directly ingest data into their own case.

Can you process forensic image files?

Yes. We can process directly from a forensic image file into your case.

Do you charge for processing based on compressed size or actual size?

We charge processing based on the compressed image size. Once processed, hosting rates are based upon the actual size.

Do you charge to TIFF documents?

No. We do not charge to TIFF documents. No matter what the size of the image, we absolutely do not charge for TIFFing.

Do you charge to OCR documents?

No. We do not charge to OCR documents, nor do we believe any vendor should. OCR is standard data processing, therefore, we do not feel this is a cost that a client should incur.

Do you have document reviewers to assist with projects?

Yes. We have the capability to scale to any project size. We work with our sister company Cinder to provide top-notch attorneys and paralegals for review projects.

You can see our rates here.

Will I have a Project Manager assigned to my case?

Yes, if you have a review project, you will have a dedicated Project Manager assigned to you. Otherwise, you will have a designated point of contact to service your account. Furthermore, all our team members are qualified to assist you with all aspects of your case.

Do you offer training to new users?

Yes. We offer web-based training for all new customers at no cost. In addition, we provide you with training materials which cover reviewer aspects of ADD.

What is an ESI Protocol?

An ESI Protocol is an agreement between the parties to litigation which controls the scope of collection, format of production, and the handling of privilege information and logs. Sift can help you develop an ESI protocol for your case or keep you in compliance with an existing ESI Protocol.

Do you charge to run a production?

Yes. Our technicians charge an hourly rate to run productions. The amount of time is dependent on the production request.

Do you collect client data?

Yes. We work closely with our sister company Flatwater Forensics to ensure proper data collection in a variety of circumstances.

Do you Cellbrite mobile phones?

Yes. We have extensive experience capturing mobile phone data as well as data across a variety of messaging services such as Slack, iMessage, etc.

Do you testify as experts?

Yes. We have provided expert testimony on data collection, chain of custody, metadata, and electronic document manipulation. Email us at info@siftdiscovery.com for more information.

Can you run Trial Director for my case?

Yes. Due to our partnership with Ipro, we can provide you with Trial Director; further, our technicians can be hired as trial technicians. Email us at info@siftdiscovery.com for more information on trial director.

What if my case ends, what notice do I need to provide Sift?

Email your account rep to advise them your case has ended. This will constitute the 30 day notice requirement.

Will you keep my data once my case is over?

We will only keep your data if you want to use Sift’s cold storage services. Otherwise, you will sign a document destruction form, and within 30 days your data will be deleted or returned to you.

What are my ethical obligations in electronic discovery?

ABA Model Rule 3.4 provides that a “lawyer shall not unlawfully obstruct another party’s access to evidence or unlawfully alter, destroy or conceal a document or other material having potential evidentiary value.” To avoid spoliation claims and adhere to Model Rule 3.4, attorneys must have a firm grasp on their client’s email and network infrastructure to be able to competently identify, preserve, and collect relevant documents. The first step in the process is issuing a litigation hold. Competent representation requires lawyers to have knowledge of the legal principles governing preservation and to be able to both identify their client’s sources of potentially relevant electronically stored information (ESI) and implement the litigation hold that satisfies their client’s obligations to preserve relevant ESI.

To ensure that electronic documents and data are properly preserved, the collection process should include interviews with document custodians to gain a better understanding of the location of all potentially relevant ESI. https://www.americanbar.org/groups/litigation/committees/professional-liability/practice/2018/ethical-obligations-in-electronic-discovery/

(*Note: Working with Sift does not create an attorney-client relationship. We are a service provider and act as an agent of the attorneys and law firms that engage our services on behalf of their clients. The above information is provided for convenience; attorneys are responsible for reaching their own determinations on their ethical obligations.)

Will Sift’s attorneys represent us?

No. Sift’s employees will not have an attorney client relationship with the law firm or attorney (or the client of the law firm or attorney) who engages our services. We work under the direction of trial teams and act as agents for the attorney or law firm on the case, within their privilege as agents. We can assist your attorneys on large review structure, ESI protocols, and requests for production as consultants or agents, but Sift’s staff cannot practice law. When we provide attorneys for managed review or other contract services, we will work with you to ensure that there are no conflicts present in the matter at hand.